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Featured Case Study |
Dynamic Methods Helps Nexgen
Digital
Increase Revenues, Reduce Operating Costs
with Microsoft
Dynamics CRM and Dynamics GP |
NexGen Digital
is a global independent
distributor of electronic
components, based in Irvine,
California. The company locates
electronics parts for customers
who face long lead times,
obsolescence issues, and supply
shortages.
See the
Case Study on the Microsoft Customer Evidence site.
 Download
the full Nexgen Digital Case
Study |
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Overview |
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Customer Quotes |
NexGen Digital, an electronic component distributor, was using two nonintegrated systems
to handle its sales and order processing needs. The outdated financial management system
and the low-end contact management system lacked business functionality such as sales and
accounting integration. In addition, the company used error-prone paper methods for many
processes. With the existing situation, NexGen anticipated having to increase its staff
of 22 by 50 percent to handle growth projections.
With the help of Dynamic Methods, NexGen
used Microsoft Business Solutions to implement an integrated customer relationship
management (Microsoft CRM) and accounting solution
(Microsoft Great Plains) that gives employees a centralized place to
store and access information. With its new solution, NexGen was able to reduce operating
costs, increase revenue, improve efficiency, and increase productivity—all without hiring
more staff.
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"From our sales and purchasing staff to the personnel in accounting and fulfillment,
everyone benefits with Microsoft CRM and Great Plains
(GP) because they now are aware of the entire business process."
"Using Microsoft CRM and Microsoft Great Plains
(GP), we can get a very comprehensive look into everything—from the initial order stage to the fulfillment process. Even if we have not officially signed on to the project, we can still see exactly what the status is. We are not guessing anymore, and we do not have to rely on other staff members to get us the information that we need. We can get it ourselves."
"Since we implemented Microsoft CRM, our customers are telling us that how we do business in contrast to our
competitors is far more efficient and professional."
Paul Kardiban
Controller, Nexgen Digital
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